Last updated: 2025
This Privacy Policy describes how Little and Giant Explorers ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from littleandgiantexplorers.co.uk (the "Site"). It applies to all users of the Site, including customers, visitors and others interacting with our services.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review it regularly.
Information We Collect
Information You Provide
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Contact details: name, address, phone number, email
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Order details: billing/shipping address, payment confirmation
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Account info: username, password, security questions
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Shopping activity: items viewed, added to cart/wishlist
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Customer support: messages, requests or submitted content
Automatically Collected Information (Cookies & Usage Data)
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IP address, device type, browser type
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Interactions with our Site (pages visited, time on site)
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Tracking technologies include cookies, pixels, and beacons
Third-Party Sources
We may also receive information from:
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Shopify (our ecommerce platform)
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Payment processors
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Marketing and analytics providers
How We Use Personal Information
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To fulfil orders and provide customer support
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To manage your account
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To personalise advertising and communications
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For fraud prevention and security
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To comply with legal obligations
Cookies
We use cookies to:
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Power and enhance our Site’s performance
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Remember user preferences
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Analyse usage data
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Serve personalised ads
To learn more about cookies used by Shopify, visit: https://www.shopify.com/legal/cookies
You can manage your cookie settings through your browser. Blocking cookies may affect Site functionality.
Sharing Personal Information
We may share your information with:
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Service providers (payment processors, IT, fulfilment)
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Business and marketing partners
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Affiliates and trusted contractors
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Government or law enforcement when required
We may also disclose your data in the event of a business merger or acquisition.
User-Generated Content
Any content you submit (e.g. reviews) may be publicly visible. We cannot control how others may use this information.
Third-Party Links
Our Site may link to external websites. We are not responsible for the privacy practices or content of third-party sites.
Children’s Privacy
Our services are not intended for children. We do not knowingly collect personal data from individuals under 16.
Data Retention & Security
We retain personal data as needed to provide services, resolve disputes and meet legal obligations.
While we take steps to secure your data, no system is fully secure. Avoid transmitting sensitive information via unencrypted channels.
Your Rights
Depending on your location, your rights may include:
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Access to your data
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Request correction or deletion
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Object to processing or profiling
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Request data portability
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Withdraw consent
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Opt-out of targeted advertising or data sharing
To exercise your rights or submit a request, contact: sales@littleandgiantexplorers.co.uk
Global Privacy Control (GPC)
If you visit our Site with the GPC signal enabled, we will treat this as a valid opt-out request from personalised advertising.
Shopify Data Use
We use Shopify Audiences and advertising services. To restrict use of your data, visit: https://privacy.shopify.com/en
International Transfers
We may process your data outside your country of residence. When transferring outside the UK or EEA, we use approved safeguards such as Standard Contractual Clauses.
Complaints
You can contact us with complaints at: sales@littleandgiantexplorers.co.uk or by mail:
Little and Giant Explorers
20 Wenlock Road
London, N1 7GU
United Kingdom
You also have the right to lodge a complaint with the UK Information Commissioner's Office (www.ico.org.uk).
For any other questions regarding our privacy practices, please contact us at: sales@littleandgiantexplorers.co.uk